Effective Date: January 2024
MenuScan ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.
Also review our
Terms and Conditions.
Data Collection
1. Information We Collect
A. Information You Provide:
- Account Information: Name, email, phone number, business name
- Business Information: Restaurant details, address, cuisine type
- Menu Content: Menu items, descriptions, prices, images
- Payment Information: Billing address (payment processing via PhonePe)
- Profile Data: Profile picture, business logo, preferences
B. Automatically Collected Information:
- Usage Data: Pages visited, features used, time spent
- Device Information: IP address, browser type, device type
- QR Code Scans: Scan count, timestamps, general location (city-level)
- Cookies: Session data, preferences, authentication tokens
Data Usage
2. How We Use Your Information
- Provide Services: Create and manage your digital menus
- Process Payments: Handle subscriptions and billing
- Communicate: Send updates, notifications, and support responses
- Improve Services: Analyze usage patterns and enhance features
- Security: Detect and prevent fraud and unauthorized access
- Legal Compliance: Meet regulatory requirements
- Marketing: Send promotional emails (with opt-out option)
Data Sharing
3. Information Sharing and Disclosure
We DO NOT sell your personal information.
We may share information with:
- Service Providers: PhonePe (payments), Cloud hosting, Email services
- Legal Requirements: When required by law or to protect rights
- Business Transfers: In case of merger, acquisition, or sale
- With Your Consent: When you explicitly authorize sharing
Security
4. Data Security
We implement security measures including:
Encryption
SSL/TLS for data in transit, encryption at rest
Access Controls
Role-based permissions, authentication
Regular Audits
Security assessments and updates
Secure Hosting
Industry-standard cloud infrastructure
Your Rights
5. Your Rights and Choices
You have the right to:
| Right |
Description |
|---|
| Access |
Request a copy of your personal data |
| Correction |
Update or correct inaccurate information |
| Deletion |
Request deletion of your account and data |
| Export |
Download your data in a portable format |
| Opt-Out |
Unsubscribe from marketing emails |
To exercise these rights, contact us at:
support@menuscan.in
Cookies
6. Cookies and Tracking
We use cookies for:
- Essential: Authentication, session management (cannot be disabled)
- Functional: Remember preferences and settings
- Analytics: Understand usage patterns (can be disabled)
- Performance: Optimize site performance
Refund Policy
7. Refund and Cancellation Policy
Important: Please read this refund policy carefully before subscribing to our services.
A. Subscription Refunds:
- Free Trial: No charges during trial period. Cancel anytime before trial ends.
- Monthly Subscriptions: No refunds for partial months. Cancel before next billing cycle.
- Annual Subscriptions: Refund available within 7 days of purchase (pro-rated for usage).
B. How to Request a Refund:
- Email us at support@menuscan.in with subject "Refund Request"
- Include: Account email, Order/Transaction ID, Reason for refund, Date of purchase
- We will review within 2-3 business days
- Approved refunds processed within 7-10 business days
Contact
8. Contact Information
For privacy-related questions or requests:
Address:
D-122, 3rd Floor, Sector-7, Noida, UP-201301, India
Our Commitment: We are committed to transparency and protecting your privacy.
If you have any questions or concerns, please don't hesitate to contact us.
Related Documents:
Terms and Conditions
Contact Support